Privacy & Security

We keep your information minimal, secure, and transparent. This page explains what we collect, how we use it, and the rights you have.

Our Pillars

Data Minimization

We only collect what we need to fulfill your order, support your account, and improve lauska.shop. No unnecessary fields.

Secure Payments

Payments are processed by PCI-DSS compliant providers. We never store your full card data on our servers.

Transparent Choices

You can request a copy of your data, update details, or ask us to delete your account any time.

What We Collect

Order Details

Name, email, phone, shipping address, and the items you purchase. Required to process and deliver your order.

Support Conversations

Messages you send us via WhatsApp or email, including attachments (e.g., photos for replacements).

Device & Usage

Basic analytics (pages viewed, time on site, device type) to help us improve the website experience.

How We Use Your Data

Fulfillment

Process orders, handle returns, provide tracking updates, and notify you about critical order status.

Customer Support

Troubleshoot issues, replace damaged parts, and answer product questions using your provided details.

Product Improvements

Anonymous analytics help us understand which pages are helpful and where we can improve.

When We Share (Processors)

Payment Processors

We integrate with trusted providers to handle payments securely (PCI-DSS). Your full card details never touch our servers.

Shipping Partners

We share your address and phone with couriers to deliver your packages and make delivery updates.

Analytics

Privacy-respecting analytics (e.g., first-party or cookieless tools) to understand site performance without building personal profiles.

Security Measures

Encryption

Data in transit is protected with HTTPS/TLS. Sensitive secrets are stored securely in environment variables.

Access Controls

Only authorized team members can access customer systems—and only when needed to help you.

Backups & Monitoring

Routine backups and uptime monitoring help us protect your orders and keep lauska.shop reliable.

Retention & Children’s Privacy

Data Retention

Order records are kept for legal/accounting purposes. Support messages are retained only as long as needed to help you. You can request deletion of non-essential data any time.

Children’s Privacy

Our site is intended for purchases by adults/guardians. We do not knowingly collect personal data from children under 13. If you believe a child has provided us data, contact us and we’ll remove it.

Your Rights

Access & Portability

Request a copy of the data we hold about you. We’ll provide it in a commonly used format.

Correction & Deletion

Update your details or ask us to delete personal information where legally allowed.

Marketing Choices

We’re minimal about marketing. You can opt out of non-essential emails anytime.

Privacy FAQ

Last updated: 10/15/2025 • We may revise this page to reflect new regulations or product changes. Significant updates will be noted here.