🎮 Minecraft-inspired Help Center
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Find answers, track orders, and get support for Lauska kits. Press / to search.
✉️ Order confirmation email within 24 hours📦 Dispatch in 1–2 business days🚚 Delivery 3–7 business days🔗 Delhivery tracking shared on dispatch
Track an Order
Enter your Order ID and email to compose a support email. You’ll receive a Delhivery link once the order ships.
You’ll get an email/SMS from Delhivery with your tracking link as soon as the order is dispatched.
Contact & Quick Links
Help Topics
Orders & Tracking
- Find your order ID in the confirmation email (e.g., LS-1234).
- A Delhivery tracking link is emailed/SMS to you once the order ships.
- Address corrections are possible within ~2 hours of placing the order (email us with your Order ID).
Shipping & Returns
- Standard delivery in India typically takes 3–7 business days after dispatch.
- Most orders dispatch in 1–2 business days; you’ll get a Delhivery tracking link when shipped.
- Replacements are provided for transit damage or manufacturing defects (unboxing video required).
Magnet Safety
- Magnets are enclosed & tested for safety.
- Recommended for ages 6+.
- Keep away from pacemakers & magnetic cards.
For Teachers
- Lesson ideas for STEM + art.
- Reusable classroom kits with sorting trays.
- Request the Educator PDF via email: lauskashop@gmail.com.
Troubleshooter
Pick an issue to get quick steps or email support.
🧲Blocks won’t stick properly＋
- Rotate blocks 90° (polarity may differ).
- Wipe dust from faces with a soft cloth.
- Use clips/supports for tall builds.
🚚Delayed delivery＋
- Locate your Order ID (LS-####) sent with invoice in mail.
- Check your inbox for the Delhivery tracking link.
- Still stuck? Email lauskashop@gmail.com with your Order ID.
🧩Missing or broken parts＋
- Take a clear photo of kit contents (and outer box if damaged).
- Share your Order ID and photos via email.
- We’ll arrange a replacement after quick verification.