🎮 Minecraft-inspired Help Center

Need Help? We’re Here to Build Solutions.

Find answers, track orders, and get support for Lauska kits. Press / to search.

✉️ Order confirmation email within 24 hours📦 Dispatch in 1–2 business days🚚 Delivery 3–7 business days🔗 Delhivery tracking shared on dispatch

🔍

Track an Order

Enter your Order ID and email to compose a support email. You’ll receive a Delhivery link once the order ships.

✉️ Compose Email to Support

You’ll get an email/SMS from Delhivery with your tracking link as soon as the order is dispatched.

Contact & Quick Links

Help Topics

Orders & Tracking

Find your order ID in the confirmation email (e.g., LS-1234).
A Delhivery tracking link is emailed/SMS to you once the order ships.
Address corrections are possible within ~2 hours of placing the order (email us with your Order ID).

Shipping & Returns

Standard delivery in India typically takes 3–7 business days after dispatch.
Most orders dispatch in 1–2 business days; you’ll get a Delhivery tracking link when shipped.
Replacements are provided for transit damage or manufacturing defects (unboxing video required).

Magnet Safety

Magnets are enclosed & tested for safety.
Recommended for ages 6+.
Keep away from pacemakers & magnetic cards.

Custom Builds

We can create pixel art, signage, or logos.
Bulk orders available for schools & events.
Email your idea/spec to lauskashop@gmail.com for a quote.

Troubleshooter

Pick an issue to get quick steps or email support.

🧲Blocks won’t stick properly

＋

Rotate blocks 90° (polarity may differ).
Wipe dust from faces with a soft cloth.
Use clips/supports for tall builds.

Still stuck? Email support →

🚚Delayed delivery

＋

Locate your Order ID (LS-####).
Check your inbox/SMS for the Delhivery tracking link.
Still stuck? Email lauskashop@gmail.com with your Order ID.

Still stuck? Email support →

🧩Missing or broken parts

＋

Take a clear photo of kit contents (and outer box if damaged).
Share your Order ID and photos via email.
We’ll arrange a replacement after quick verification.

Still stuck? Email support →

lauska.shop

🌸 Channeling sakura winds…

Need Help? We’re Here to Build Solutions.

Find answers, track orders, and get support for Lauska kits. Press / to search.

✉️ Order confirmation email within 24 hours📦 Dispatch in 1–2 business days🚚 Delivery 3–7 business days🔗 Delhivery tracking shared on dispatch

Help Topics

Orders & Tracking

Find your order ID in the confirmation email (e.g., LS-1234).
A Delhivery tracking link is emailed/SMS to you once the order ships.
Address corrections are possible within ~2 hours of placing the order (email us with your Order ID).

Shipping & Returns

Standard delivery in India typically takes 3–7 business days after dispatch.
Most orders dispatch in 1–2 business days; you’ll get a Delhivery tracking link when shipped.
Replacements are provided for transit damage or manufacturing defects (unboxing video required).

Magnet Safety

Magnets are enclosed & tested for safety.
Recommended for ages 6+.
Keep away from pacemakers & magnetic cards.

Custom Builds

We can create pixel art, signage, or logos.
Bulk orders available for schools & events.
Email your idea/spec to lauskashop@gmail.com for a quote.

Troubleshooter

Pick an issue to get quick steps or email support.

🧲Blocks won’t stick properly

＋

Rotate blocks 90° (polarity may differ).
Wipe dust from faces with a soft cloth.
Use clips/supports for tall builds.

Still stuck? Email support →

🚚Delayed delivery

＋

Locate your Order ID (LS-####).
Check your inbox/SMS for the Delhivery tracking link.
Still stuck? Email lauskashop@gmail.com with your Order ID.

Still stuck? Email support →

🧩Missing or broken parts

＋

Take a clear photo of kit contents (and outer box if damaged).
Share your Order ID and photos via email.
We’ll arrange a replacement after quick verification.

Still stuck? Email support →